Privacy Policy

Last updated: Oct. 2025

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and profile information
• Session attendance and scheduling data
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our coaching services
• Send schedule updates and session reminders
• Process payments and manage invoices
• Communicate important team announcements
• Improve our services and user experience

3. SMS/Text Message Communications

As part of our service, we may send SMS/text messages for:

• Session reminders and schedule updates
• Team announcements and urgent notifications
• Account-related alerts

Message frequency: Varies based on your schedule and team activities. Typically 0-5 messages per week.

Opt-out: You can opt-out of SMS communications at any time by replying STOP to any message or adjusting your notification preferences in your account settings.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our platform
• Coaches and team administrators for scheduling purposes
• When required by law or to protect our rights

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request deletion of your account and data
• Export your data in a portable format

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: toolife.rl@gmail.com

For support with SMS messages: Reply HELP to any message or contact support.